We want you to be completely satisfied with your purchase.
A 6-month warranty is given on all our products. If you experience an issue with your product that is not considered normal wear and tear, BondiBlu will warranty your item by replacing the product at no charge.
BondiBlu International has the sole discretion to determine what is considered a manufacturing defect. We do not warrant any sunglasses that have incurred normal wear and tear (scratches or damage to lenses due to incorrect cleaning, for example) and does not cover any damage caused by abuse or mishandling of your sunglasses.
We will happily replace, at our discretion, any product found to be defective and within the 6-month warranty period. Proof of your purchase will be required. If purchased from a retail outlet, your till slip will be required to claim against your warranty.
Purchased from a retail outlet:
If you have purchased our product from a retail outlet and you wish to exchange it, please follow the steps below.
Each retail outlet has their own T&C regarding the time period wherein exchanges are allowed. Please contact the relevant outlet for assistance. Please note that your till slip will be required for any exchanges.
Purchased from our online store:
If you have purchased our product from our online store and you wish to exchange it, please follow the steps below.
Please note that you have 7 days from receiving your order to contact us regarding an exchange.
All exchanges need to be unused and in its original packaging.
Damaged or worn items will not be eligible for exchange.
You can email us at email@example.com for assistance with your exchange
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